Grooming Transparency That Builds Trust

Fear free experience

Looking For This?

A grooming salon with full transparency where you can watch the entire process

A place that guides you and prioritizes your pet’s health and well-being

Grooming that highlights your pet’s beauty in every cut

A location with parking and a calm waiting area

You Just Found It! Then You Have Found Your New Groomer

Address:1737 Lakeshore Rd W, Mississauga, ON L5J 1J4, Canada
Hours: Monday to Sunday, 9:00 AM – 6:00 PM

About Me

Karol Ríos

My name is Karol Ríos, and for as long as I can remember, animals have been a part of my life—though not always under the best circumstances. I was born in Colombia, where, sadly, I witnessed many cases of abuse towards dogs and cats. These images left a deep mark on my soul. They made me cry countless times, but they also lit a fire within me: a desire to change that reality.

I studied veterinary medicine and grooming, and when I arrived in Canada, I did so with the hope of building a better life and continuing to work with what I love most: animals. I started from scratch, humbly, by setting up a small salon in my garage. Little by little, people began to trust me, to recommend me, and to feel that there was something more than just grooming in that space… there was love.
With the help of my husband —who has been my guide, my strength, and my partner in this dream— Scooby Groom was born. It is a place built with dedication, commitment, and, most importantly, heart. Today, Scooby Groom is more than just a grooming shop; it is a space of respect, calm, and emotional well-being for pets —and for their families too.
I deeply understand the fear many of us feel when leaving our dogs in the hands of strangers. I’ve been there myself. I visited many places in Toronto, and it made me anxious not to see what they were doing with my dogs, not to know who was caring for them, not knowing if they were okay. That feeling created anxiety and distrust in me.That’s why, at Scooby Groom, everything is transparent. If you wish, you can observe the entire grooming process of your pet. We have nothing to hide —only a lot to care for.
This project has not only transformed my life, but it has also created meaningful and fulfilling job opportunities for others. I truly believe that working with animals is one of the greatest gifts, and my future vision is for Scooby Groom to donate a percentage of its profits to help abandoned or abused dogs and cats.

Services We Offer

Every new client receives a personalized consultation to ensure exceptional care from the very first visit.

The Karol Ríos Difference

Baths that truly hydrate and nourish — using premium, natural products that restore your dog’s skin and coat from the inside out.

Every bath lasts 20 minutes or more, and you can watch the full process with us. It includes a blueberry facial, a deep conditioning treatment, and an unforgettable scent

Appointment needed, but give us a call to accommodate you with exclusive and calm attention.

Each pet has their glam squad—from expert bathers to award-winning stylists.

Your pet will be in a safe and comfortable space waiting for you.

A spacious, clean, and secure environment where pets can wait happily.

Please Note Our

Media Release

I hereby grant Karol Rios Grooming the right and permission to use, reproduce, distribute, and publish any photograph(s), audio, and video recording(s) of my dog(s) at any time during and after the grooming. and I hereby release Karol RiosGrooming from any liability resulting from such use. I waive any right to any compensation for any of the reproduction, sale, broadcast, and distribution of any photograph(s), audio, and video recording(s) of me and/or my dog(s) at any time during and after the grooming.

OUR HAPPY CUSTOMERS!

My cat got the best grooming ever I love this shop and how the team is super kind and professional And a big thank you to Karol from me and Juno
Mila S. Attar
Karol is amazing at what she does. She is very caring and took excellent care of my fur baby as if he was her own. So happy that she came to Mississauga. Definitely will recommend Scooby Groom by Karol to all of my family and friends.
Sonia Lima
I took my cat to Scooby Groom by Karol and I’m so happy with the service! They were gentle, patient, and truly caring. My cat looked beautiful and relaxed afterward. Highly recommend this place! 🐾💕
yenny diaz

EXCELLENT AND FOR PET LOVERS, HIGHLY RECOMMENDED

Hector Rivero

Sign Up For Karol Ríos the Email List.

Come say hello at 1737 Lakeshore Rd W, Mississauga, ON L5J 1J4, Canada! We are happy to help answer any questions you may have about our services and products.

To book a grooming appointment click the button whatsapp email Karol@scoobygroom.com or contact@scoobygroom.com to book a Meet & Greet before your dog’s first day of grooming with us!

Address

1737 Lakeshore Rd W, Mississauga, ON L5J 1J4, Canada

Phone

3657470677

WhatsApp

+1 (365) 747-0677

    Terms & Conditions – SMS Messaging

    By providing your phone number and opting in, you agree to receive SMS communications from Scooby Groom.

    1. SMS Consent Communication

    The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

    2. Types of SMS Communications

    If you consent to receive SMS messages, you may receive:

    • Customer Care: e.g., “Hello, this is Scooby Groom. {Pet Name}’s grooming appointment is confirmed for {Date/Time}. Reply STOP to opt out.”
    • Appointment Reminders & Updates: confirmations, reschedules, or service follow-ups.

    3. Message Frequency

    Message frequency may vary depending on services, typically up to 4–6 SMS messages per week.

    4. Fees for SMS Messaging

    Standard message and data rates may apply depending on your carrier. Fees may vary for domestic or international messages.

    5. Opt-In Method

    You may opt in to SMS messages by:

    • Submitting your phone number via online forms.
    • Checking the SMS consent box during booking.

    6. Opt-Out Method

    You may opt out at any time by:

    7. Help

    If you need assistance, reply “HELP” to any SMS or contact us at +1 437-780-3425.

    8. Standard Messaging Disclosures

    • Message and data rates may apply.
    • You may opt out at any time by texting “STOP.”
    • For help, text “HELP” or visit our Privacy Policy and Terms & Conditions.
    • Message frequency may vary.

    Privacy Policy – Scooby Groom

    Effective Date: 01/01/2025

    Scooby Groom values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, or SMS communications.

    1. Information Collected

    • Contact information: name, phone number, email, address.
    • Pet information: name, breed, grooming history.
    • Payment information: billing details for transactions.
    • SMS Consent: phone numbers and opt-in confirmation for SMS notifications and reminders.

    2. Information Usage

    We use collected information to:

    • Provide grooming services.
    • Send appointment confirmations, reminders, and customer care messages.
    • Improve customer experience and service quality.

    3. Information Sharing

    Scooby Groom does not sell, rent, or share your personal information with third parties for marketing purposes.
    Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

    4. Data Security

    We use secure systems to protect your personal information from unauthorized access, disclosure, or misuse.

    5. Policy Location

    This Privacy Policy is accessible from the top menu and bottom footer of all web pages on www.scoobygroom.com.